Module 6

• Building Effective Teams
• Delegation
• Empowerment
• Diversity & Inclusion
• Meeting Facilitation

After a 30-year career as a restaurant manager and owner, Eric attained an MBA and MA from Missouri State University and a PhD in Organizational Communication from UCSB. His research interest focused on team dynamics, leadership, and relationships in the workplace.

He currently teaches in the Department of Technology Management at UCSB, working with both undergraduate and graduate students on entrepreneurship, management, leadership, strategy, communication, and persuasion as well as teaching for the MBA program at California Lutheran University where he teaches Organizational Behavior and Sustainable Business Practices.

As a consultant, Eric works with a wide range of organizations on leadership development, team building, and strategy, as well as with small businesses tackling challenges such as market-validating a business idea to assessing how to expand to multiple locations. Eric is also a regular presenter on LinkedIn Learning.

Focusing on the roles and relationships inherent in strong teams this course will allow participants to gain a broader understanding of team dynamics, managerial best practices, and the role of the manager as well as learning principle that will motivate employees, strengthen trust, and build a cohesive and constructive team. 

• Recognize the stages of team development and learn how to quickly establish a “performing” team
• Gain an improved understanding of the roles that we take in teams
• Be able to adapt your leadership to the needs of the team
• Develop skills that will improve your ability to motivate, give effective feedback, delegate, and manage in your teams.
• Feel more empowered and know how to facilitate empowerment in your teams.Coming soon

• A recognition that teams and leadership are defined by relationships and if we can manage those we will be more successful
• An understanding of how you fit within your teams and how you can manage relationships most effectively
• Diversity is a powerful tool for success, but it needs to be managed. Note: diversity goes beyond the typical demographics and includes a diversity of perspectives, communication styles, and more.
• Not all groups are teams, but with effort, all can become a team.

The Secrets of Great Teamwork, HBR

Please scroll down to the IDI Playlist available on YouTube.

• Katzenbach J.R. & Smith, K.S. (2005) The Discipline of Teams, Harvard Business Review. (note originally published in 1993)
• Scott, K (2017). Radical Candor: How to Get What You Want by Saying What You Mean. St Martins Press, New York.

Complete the IDI Asessment

The Pocket Reference Card will be given to you at the end of the session. A downloadable version will be available after the class is completed.