For all workers today, and Millennials and Gen Z workers perhaps in particular, wanting justice and dignity in the workplace is paramount. Are those just lofty goals, or can that urge translate into making your company more profitable? The reality is that employee productivity isn’t just a matter of heads and hands. Emotion and motivation have the same root word in Latin: movere, to move, to make something happen. Engage the heart and lift people’s spirits, and great things can happen. To realize such potential, however, requires a skill rarely taught in business school: emotional intelligence (EQ), applied to practical matters like how people get hired, oriented, managed, and allowed to interact. Teamwork collaboration is the new norm, but that doesn’t mean companies do it well—and now remote and hybrid work models add to the strain. The key is as simple as it is dramatic: allow for more democracy-in-action at work, enabling employees to put the whole measure of their abilities into the job without being limited by half-hearted, slacker colleagues or tyrannical managers.
Dan Hill, PhD, specializes in analyzing emotional dynamics, facial expressions, and personality traits. He pioneered the use of facial coding in business and has 7 U.S. patents related to scoring methods for the tool The Economist has dubbed part of the emerging "facial-industrial complex" of AI technology that will transform the world. For the past 20+ years Dan's company, Sensory Logic, has used facial coding to capture and quantify emotional responses in conducting market research and consulting for more than 50% of the world's top 100 B2C companies. Dan has been a keynote speaker at conferences in over 25 countries and has appeared on NBC's "The Today Show," ABC's "Good Morning, America," CNN, Fox, MSNBC, PBS, CNBC, ESPN, and Tennis Channel. In print, media coverage has ranged from a front-page profile in The New York Times to The Wall Street Journal, USA Today, China Forbes, Fast Company, Politico, and Cosmo. Dan’s the author of 9 books, including Emotionomics, which features a foreword by The Simpsons co-creator Sam Simon and was chosen by Advertising Age as a top ten must-read.